FrontDesk360™
An example of front desk agents we build
Most inquiries come in when your team is busy. FrontDesk360 is one example of the agents we build to help: they reply to new inquiries, text back missed calls, answer common questions, and help people book a call, consultation, or tour, day or night. Like everything we build, it's custom, it plugs into the tools you already use, and it works alongside your front desk team, never instead of them.
We build, test, and launch it for you, and your team approves every message before it goes live. It's not another CRM or app for your team to learn.
Agents we often include
Missed Call Text-Back Agent: Instantly texts back any missed call
AI Website Chat Agent: Answers and books from your website 24/7
Voice AI Receptionist: Answers the calls your team can't take
Automated Follow-Up Agent: Runs SMS and email follow-up until they respond
Review Request Agent: Makes it easy for happy clients to leave a review
Reactivation Agent: Reconnects with past inquiries and clients
What each agent does
Missed Call Text-Back Agent
When a call goes unanswered, this agent sends a friendly text in your business's name right away, so the conversation keeps going until your team can step in.
- Instant text within seconds of a missed call
- Personalized message with your business name
- Two-way SMS conversation to capture intent
- Notifies your team when a lead responds
AI Website Chat Agent
A chat agent on your website answers common questions, asks a few intake questions, and helps visitors book, even at 2am on a Sunday.
- Answers FAQs and service questions instantly
- Qualifies leads with custom intake questions
- Books directly to your calendar
- Escalates hot leads to your team in real time
Voice AI Receptionist
An AI voice agent answers calls your team can't take, handles common questions, takes messages, and routes urgent calls to the right person, so fewer calls end up in voicemail.
- Answers calls with a custom business greeting
- Handles FAQs and appointment scheduling
- Routes urgent calls to the right person
- Works 24/7 including nights and weekends
Automated Follow-Up Agent
People who don't book on the first contact get friendly follow-up by text and email, in your voice, until they respond or opt out.
- Multi-touch SMS + email sequences
- Timed follow-ups over days and weeks
- Stops automatically when lead responds
- Fully customized to your offer and tone
Review Request Agent
After a completed job, appointment, or event, this agent sends a well-timed review request so happy clients can share their experience.
- Triggered automatically after service completion
- Sent by text so it's easy to respond
- Direct link to your Google review page
- Makes it easy for happy clients to leave a review
Reactivation Agent
Past inquiries and past clients often just need a friendly reminder. This agent checks in with them at the right time to restart the conversation.
- Finds past inquiries in the tools you already use
- Sends personalized reactivation messages
- Offers, promotions, or check-in sequences
- Brings past inquiries back into the conversation
For service businesses where every inquiry matters
Phones ring all day
Venues, caterers, design studios, home services, clinics, and professional firms. If a missed call can mean a missed client, this is worth a look.
Leads come in after hours
Evenings and weekends are when many people reach out. Your agents reply, answer questions, and help them book, then hand the conversation to your team in the morning.
Your front desk is overloaded
Your team stops juggling phones, inboxes, and review requests, and gets to spend more time with the clients already in front of them.
Where are things stalling in your business?
Book a free 30-minute call. We'll walk through how inquiries and admin move through your business today and look at where things get stuck. If we can help, we'll show you how. If not, you'll still leave with a clearer picture.
Book a Free 30-Minute Call